Motor Concierge

Client challenge: Generate low cost retention and non-risk income for motor books.

Lumley Jacobs solution: Motor Concierge

A guardian angel motor service that reduces customers service and mechanical repair costs.

Your customers become part of a fleet with all the advantages of fleet buying power and invoice interrogation.

  • The concierge service makes booking and organising courtesy cars quick and easy.
  • Costs are reduced for car services (planned) and mechanical repair (unplanned).
  • The average UK car saving per customer is £269.
  • “Guaranteed savings on car servicing and maintenance or your money back”.
Achieving the objective
Improved retention – saves time and money which the customer can only get whilst remaining on your book.
Additional non-risk income stream.
Increased customer touch points.